Data protection

CHROMOS Group AG, Niederhaslistrasse 12, CH-8157 Dielsdorf, is the operator of the website and the services offered on it and is therefore responsible for the collection, processing and use of your personal data and for ensuring that the data processing complies with Swiss law.

Your trust is important to us, which is why we take the subject of data protection seriously and ensure appropriate security. It goes without saying that we observe the legal provisions of the Federal Data Protection Act (DSG), the Ordinance to the Federal Data Protection Act (VDSG), the Telecommunications Act (TCA) and other data protection regulations.

In order for you to know what personal data we collect from you and for what purposes we use it, please take note of the following information.

1. scope and purpose of the collection, processing and use of personal data

You can visit our website without providing any personal information. We only store access data without personal reference, such as the name of your Internet service provider, the page from which you visit us or the name of the requested file. We will evaluate these data exclusively to improve our offer and do not allow any conclusion to your person.

We only collect personal data if you voluntarily provide it to us when ordering goods, opening a customer account or registering for our newsletter. You will only receive a newsletter on your express request. You can unsubscribe from the newsletter at any time.

We use the data provided by you without your separate consent exclusively for the fulfilment and processing of your order. Your data will only be passed on to third parties if this is directly necessary for the execution of the contract. With full implementation of the contract and full payment of the purchase price, your data will be blocked for further use and deleted after expiry of the statutory retention periods, unless you have expressly consented to the further use of your data.

2. Cookies

Cookies help in many ways to make your visit to our website easier, more pleasant and more useful. Cookies are information files that your

Web browser automatically saves your data on your computer’s hard drive when you visit our website. Cookies do not damage the hard drive of your computer, nor do these cookies transmit personal data of users to us.

For example, we use cookies to identify you as a registered user without the need for you to log in separately. Their use does not result in us obtaining new personal data about you as an online visitor. Most Internet browsers automatically accept cookies. However, you can configure your browser so that no cookies are stored on your computer or so that a message always appears when you receive a new cookie.

Disabling cookies may prevent you from using all the features of our website.

3. right to information, deletion and correction

You can request information about your personal data stored by us at any time. A formal request for information must be made in writing and must include proof of identity. Furthermore, you can also have your data corrected or deleted at any time, provided there is no legal retention period to the contrary. This can be done by sending an appropriately formulated e-mail to [email protected]. We would like to point out that if your data is deleted, it will not be possible to use our services, or not to use them in full.

4. data security

We use appropriate technical and organisational security measures to protect your personal data stored with us against manipulation, partial or complete loss and against unauthorised access by third parties. Our security measures are continuously improved and adapted in line with technological developments.

5. Analysis of user behaviour

The internet offerings at are tracked for the analysis of user behaviour and the identification of IP addresses of companies for marketing purposes. The use of this service entails the direct transfer of data pertaining to user behaviour (e.g. IP address, time of access, browser searches etc.) to the servers maintained by the service provider and being made available for use exclusively on The data collected are treated as strictly confidential and neither sold nor conveyed to third parties. If in future you do not wish to be identified, please send an e-mail to [email protected].

5. contact person

If you have any questions about data protection on our website, would like to request information or request the deletion of your data, please contact our contact person for data protection law by sending an e-mail to [email protected].