Service 360 for cobots


The best support with 360° service

Production delays and downtime are certainly not an option for you. Especially not as many companies are struggling with strong competition, a shortage of skilled workers, high customer expectations, economic uncertainty and many other things.

Sooner or later, however, all components will require repairs, maintenance and troubleshooting. Cobots are essential in a production line, so we want to ensure that they remain operational at all times.


Included with the purchase of your cobot
  • 12 months warranty
  • 4 hours response time during business hours
  • Expert service
  • Costs covered by standard warranty


Purchase during the warranty period
  • 12-month warranty extension (i.e. a total of 24 months warranty)
  • 4 hours response time during business hours
  • Expert service
  • Spare parts and service costs covered


Purchase during the warranty period

Individual service package directly from Switzerland.


The most important advantages

Key Benefits of our Service360

We want you to get the most out of your investment in Universal Robots cobots. This is ensured in particular by regular remote and on-site service by experienced technicians. This service is included in every cobot sold with Service360. With this service, you extend the service life of the cobots and thus the ROI.

  • Produce with foresight, as the cobots are always available

  • After the first contact, 60% of all problems are solved

  • Spare parts and service costs can be planned

  • You have direct contact with our experts

  • Collaborative service by us and Universal Robots

Support includes the use of the Universal Robots customer portal. There you have an overview of all support cases, can get in touch with experts and can look for new information and tutorials.

Would you like to see for yourself?

Arrange a free Cobot demo